John Adams

As small and medium-sized businesses (SMBs) navigate an increasingly complex marketplace, leveraging the power of generative artificial intelligence (GenAI) offers transformative opportunities. This session will explore how banks can utilize their Banking Operating System (BOS) to empower SMBs across all verticals, creating seamless banking experiences that drive growth and efficiency. Hear the latest innovative applications of GenAI, share success stories, and outline strategies for banks to enhance their SMB offerings, ultimately reimagining commerce in a digital-first world.

Among the things you’ll learn:

• Understanding GenAI’s role: Learn how Generative AI can revolutionize commerce for SMBs by providing personalized solutions and insights.
• Empowering SMBs: Discover how banks can leverage their BOS to deliver tailored services that meet the unique needs of small businesses.
• Creating seamless experiences: Explore strategies for integrating GenAI to streamline banking processes and enhance customer satisfaction.

This panel will share insights on the evolving needs of small businesses, and how leveraging modern spend management tools and software can simplify and enhance their operations.

Among the things you’ll learn:

• How spend management tools can help simplify operations and protect cash flow for small businesses.
• The importance of designing seamless and easy-to-use tools to meet business clients where they are.
• The role banks can play in delivering these tools to business clients at scale.