VP and GM - Financial Services Industry
ServiceNow
Vidya Balakrishnan is GM and VP of Financial Services at ServiceNow. She is an experienced technology and business leader with deep knowledge of CRM, process automation, and financial services technologies. She is responsible for product and solution strategy for Financial Services customers globally.
Managing card disputes in financial services is often complicated, time-consuming, and costly. Join ServiceNow and Visa product leaders to learn about ServiceNow® and Visa’s solution for faster, cost-effective dispute resolution. Hear case studies on how ServiceNow Disputes Management, built with Visa, is helping banks automate decision making and streamline processes to help deliver frictionless cardholder service, reduce contact center volumes, enable seamless compliance, and more.