Matthew Friend

Managing Director, Head of New Payment Rails

J.P Morgan Chase

Matt is responsible for driving the next generation of retail banking payments at JP Morgan Chase. He is responsible for strategy, advocacy and delivery of Payments 2.0 which includes instant payments, Pay by Bank, aggregator-based payments, as well as associated capabilities necessary to safely and securely modernize payments.

Prior to joining Chase, Matt was a Vice President with Visa where he was most recently responsible for both Real-Time Payments and Open Banking Product and Strategy in North America. Previously at Visa, he was Global Strategy and Business Operations Lead for Visa Direct and prior to that he led North America Product Strategy, Initiatives and New Product Development. Matt was also Board Member, on the Executive Committee and Chaired the Network Committee for the U.S. Faster Payments Council.

Before joining Visa in 2015, Matt was a Managing Director at Accenture where he was Global Strategy Lead for Payments as well as Head of Accenture Payment Services in North America. Prior to Accenture, Matt served in a similar role as a Principal at Booz Allen. Matt previously served as Director at the U.S. Department of the Treasury, Fiscal Service.

Matt has over 25 years of experience in retail, commercial and cross-border payments covering strategy, customer-centric product development, operations, enterprise risk, digital (mobile, analytics, etc.), large-scale transformation, business process reengineering, operating model development, and supervisory and regulatory structures and compliance. Matt has worked closely with financial institutions, payment networks, retailers, and technology companies in applying his experience as well as at the U.S. Treasury and the Federal Reserve.

Education experience:
J.D. from Catholic University and bachelor’s degree in Accounting from George Washington University

Matt lives in the San Francisco Bay Area with his wife and has a son and daughter.

Featured Sessions

Wednesday, March 5, 2025

2:00 pm

Powering the Instant Payments Revolution: The Demand for Speed, 24/7 Accessibility and Optimized Cash Flow Management

The session will explore and probe the growing desire by consumers and businesses to have access to send/receive instant payments capabilities—affording them more convenience, greater control over cash flow, and faster access to funds—the monetization opportunities for the range of instant payment providers, the risks around fraud, and the compliance and technical hurdles that have to be overcome.

Among the things to be discussed:

Payment always follows something, what are the ‘killer-apps’ that will accelerate usage for instant payments among consumers, recurring billers, retailers and other stakeholders?
How do FedNow, RTP and other instant payment schemes change the business model for expedited direct bill payments, Pay-By-Bank decoupled debit, Account-to-Account transfers (A2A), Business-to-Business invoices (B2B), Peer-to-Peer (P2P), same-day payroll and new greenfield applications?
Why send/receive capabilities for instant payments are important for banks, retailers, recurring billers, fintechs and disrupting new entrants in the value chain?
What will jumpstart the slow adoption of Request for Payment (RfP) and why?
How to mitigate the heightened risk of fraud with instant payments.
How FedNow, RTP and other novel instant payment approaches are creating opportunities for retailers, subscription and recurring billers to bypass card networks, reduce interchange fees and reshape payment ecosystems with Pay-By-Bank and Electronic Invoice Presentment & Payment (EIPP).
What role recurring billers and retailers’ advocacy will play in driving consumer and business adoption of instant payments at the edge of the network, particularly for Gen Z, Millennials, small businesses and disrupting fintechs prioritizing real-time cash flow solutions.