VP Product Management
Visa
Liz Chaffin has over 30 years of experience in dispute resolution and has been responsible for the global product development and management of Visa’s post-purchase products. With a goal of continuing to evolve and drive improvements in dispute processing for Visa, she has led initiatives that streamlined the process, reduced resolution time, and resulted in operational savings for the ecosystem.
Managing card disputes in financial services is often complicated, time-consuming, and costly. Join ServiceNow and Visa product leaders to learn about ServiceNow® and Visa’s solution for faster, cost-effective dispute resolution. Hear case studies on how ServiceNow Disputes Management, built with Visa, is helping banks automate decision making and streamline processes to help deliver frictionless cardholder service, reduce contact center volumes, enable seamless compliance, and more.