Chief Client Officer
The Clearing House
Elena Casal is Chief Client Officer at The Clearing House, responsible for creating and managing the holistic experience for its customers and partners. This role includes growing the RTP® network across U.S. financial institutions, evolving the customer engagement model for all TCH payments networks and promoting the company’s work to its diverse target segments.
Elena has deep experience with product and customers in the payments industry. Prior to joining The Clearing House, Elena held regional and global product management positions at FIS, Clear2Pay and Fiserv where she was focused on building products and services across the global enterprise payments landscape. She also worked at the Federal Reserve Bank within the Retail Product Office and Monetary Policy Divisions with a focus on cross-border activities and economic policy in Latin America.
Elena currently serves on the Women in Payments Advisory Board, the P20 Board as well as the Girls on the Run Board. Elena holds a B.A. in Economics and International Affairs from Denison University and an M.S. in International Affairs from Georgia Institute of Technology.
The session will explore and probe the growing desire by consumers and businesses to have access to send/receive instant payments capabilities—affording them more convenience, greater control over cash flow, and faster access to funds—the monetization opportunities for the range of instant payment providers, the risks around fraud, and the compliance and technical hurdles that have to be overcome.
Among the things to be discussed:
The American Worker faces a daunting challenge each month to pay bills on time and stay out of debt amid such a turbulent economy. However, DailyPay has joined forces with The Clearing House to revolutionize the way money moves from employer to employee in a fast, safe, reliable way. Through this partnership, employees are now empowered with choice and control over their pay to address immediate financial needs. This session will explore how this innovation in payments technology addresses the asynchronous movement of money caused by the traditional pay cycle, helping millions to pay bills on time.